FAQ's - non boring questions

1 Light metal. 4 Advantages. That's why we clearly focus on aluminum: Aluminum canopy tents are three times lighter than those made of steelAluminum canopy tents are corrosion-resistantAluminum canopy tents are ideal for outdoors - even on the coast or in rural areasAluminum canopy tents are 100 % recyclableDo you want to know more? Then find out more in our comparison "Aluminum vs. steel"

Yes, all Ecotent® canopy tents are 100 % waterproof.  With a water column of more than 63 inches, they are absolutely waterproof and are therefore perfectly suitable for outdoor use. For long days outdoors. In drizzle and in continuous rain. Find out more about waterproof canopy tents and their outdoor use in our Knowledge Area.

For our canopy tents we either use the Oxford 500D or the Oxford 250D textile. The latter is slightly thinner, however, it does not differ from the other in its quality and robustness. Moreover, the fabrics comply with the European standard EN 13501-1.

In addition to the Oxford fabrics, we also offer an environmentally friendly alternative: our Recycling fabric made from 100 % recycled polyester, produced from old PET bottles.

By using this sustainable material, we are helping to reduce large amounts of plastic waste that would otherwise end up in landfills or the ocean.

Our Oxford 500D fabric is fire-retardant.

From the Oxford 250D fabric, you can choose the fire-retardant or the non fire-retardant version.

Our Recycling fabric is only available in a non fire-retardant version.

All our canopy tent fabrics can be printed individually. The Oxford 500D textile can even be personalized with full sublimation printing, allowing photos and graphics to be printed in the highest quality. The Oxford 250D fabric (fire-retardant and non fire-retardant), as well as our recycled fabrics, can be personalized with logos and lettering thanks to thermal transfer or screen printing.

By means of digital printing (sublimation printing), photos can be printed in high quality on the roof or the sidewalls of the canopy tent. For optimal printing, the photo format should be 1:1 at 100 dpi or 1:100 at 300 dpi.

Our Tear drop flag S and L can of course be printed as well. We use sublimation printing to adapt the flags to your corporate design, maximizing your visibility at trade fairs and events.

The high-quality printing processes we use to customize the canopy tents make the graphics indestructible. Sun and rain cannot harm the carefully printed motifs, because our canopy tents were primarily designed for outdoor use and adapted to its influences.

The price for printing a canopy tent varies depending on the type of printing and the size of the print area. Smaller print motifs that can be realised by means of thermal transfer printing are usually more cost-effective than full-surface prints on the roof or sidewalls.
Ask the sales consultant near you for a quote and you will find out!

Thanks to our in-house graphics department at our headquarters in South Tyrol - Italy, we develop the first graphic design within 24 hours of receiving your request. As soon as you have confirmed the design, we will start with the production and you will receive your canopy tent in a maximum of 2 weeks.

Vector files are always best, as they can be enlarged without loss of quality.
Depending on the type of print, you can also send us other file formats. Here you will find a complete overview of the options that you have:

• For screen printing we need vector files (ai/pdf/eps).
• Vector files (ai/pdf/eps) are also needed for thermal transfer printing.
• If it’s not possible for you to send us vector files, we can print your logo by manually removing the background, but this is a stopgap measure.
• Vector data and/or high resolution images are required for sublimation printing.
• For a full-surface sublimation print we need:
  • The print file at a scale of 1:1 with a resolution of 100 dpi or at a scale of 1:10 with a resolution of 300 dpi.
  • All fonts must be converted to paths.
  • The print file must not have any overhangs or crop marks.
  • All images must be embedded in the file.

The entire surface of the roof and both sides of the sidewalls can be personalized with a print. Inside and outside.
More to come! The sidewalls with zip are designed so that a seamless printing of two sidewalls is possible.

We are proud of the ECO PASSPORT for the printing ink we use for our tent fabrics. ECO PASSPORT certified substances have been tested for pollutants in critical concentrations as listed in the ECO PASSPORT standard. The label thus transparently demonstrates which articles meet the criteria for ecologically responsible textile production. Once a year, OEKO-TEX® updates the banned substances and limit values and expands them to include new scientific findings or legal requirements.